In your home country, Uber is probably easy. You take out your phone, type in your destination and click “Find a ride”. Seconds later, you’ll see where your car is and how long it will take to get to you.
In Italy, it’s…a bit more difficult.
Pro Planning Tip: We’re a European tour operator with teams in Rome, Florence, Venice, Paris, Barcelona, and more cities each year. Check out our Guide to Planning Your Trip To Europe page that links to helpful topics in all major European cities. Also, check out our best tours in Rome and why +map article which helps you pick which tours are best for you. Our passion for all things European is unsurpassed.
Is Uber in Italy?
Yes, you can Uber in Italy but it’s not the same. It’s available in Rome and Milan. Additionally, only Uber Black is available, meaning higher prices and nicer vehicles. If you don’t mind the slight price increase, then Uber is perfectly safe to use in Italy.
Why the big deal?
In Italy, you need a license or permit to do pretty much anything. Want to hand out flyers on the street in front of your pizza place? Well, you’ll need a permit.
Explain the Colosseum to friends? Well, you’ll need a guide license. Feel free to drink red wine or eat organic pasta without a permit, but the people producing those items will need to get one!
To drive customers around Rome or any other Italian city, you’ll need to be a registered NCC driver with an NCC medallion. It takes about six months to, an exam, and a few hundred euros to get the driver’s license. Once you get the license you’ll need to purchase an NCC medallion. This can cost from 20,000€ in a place like Calabria to 90,000€ in a place like Rome. Next, you’ll have to buy a nice car too and you’re set.
The high cost to enter this market is the very reason Uber cannot be operated by random drivers. In Italy it is about two things. First, safety and second is control over the market.
Uber or taxi?
If you are deciding between an Uber or a taxi in Rome, taxi drivers will most likely tell you Uber is illegal and you may be facing a fine. This is not true. Taxi drivers in Italy have made a reputation for ripping off tourists, but not all are bad. Many are simply jealous of new entrants into their market. Uber is different in Italy but very legal. It is basically a way for nicer vehicles with well-dressed drivers to gain access to customers who don’t want to plan ahead.
Do I need Uber to Get Around?
In some cities, like Milan, it would be helpful. In other cities, like in Florence, it is not needed at all.
The lack of the need for Uber in Florence is the reason why you can’t get drivers in the area. No need means no demand. No demand means no money. No money means no drivers. Here are some useful resources for getting around different Italian cities:
- Getting Around Rome
- Getting Around Florence
- Using Venice’s Floating Mass Transit System
- Getting to & Around the Amalfi Coast
In addition to helping you navigate the best sites in Italy on our guided tours, we’re also here to help you get from place to place. Contact our travel experts and they will give you their recommendations on where to go and how to get there!
Information on Top European Cities
If you are researching Uber in Italy you’re probably planning a trip. Definitely check out our guides to the best cities in Italy. Each guide features dozens of articles about what to do, where to eat, how to get around and basically how to make your trip rock!
Other Transportation Apps
Mytaxi is by far the best taxi app in Rome. It is the same concept as UBER but with a taxi driver. It will probably cost less, but the interface is not as easy to use and it requires downloading a new app and signing up for the service.
Feel free to pull out your smartphone and call a ride in Rome, Florence, Venice or pretty much any other Italian destination. It may cost a little more, but most taxis will find a way to rip you off anyway, so in the end, we recommend you just take an Uber. Safe travels!