Guided Eiffel Tower Tour with Elevator and Summit Access

James is the BEST tour guide anyone could ask for. We all had a great time!!!!

Upon meeting our guide we were immediately told that because there were only three of us, the company wasn’t making any money. Before even introducing himself, he hurried us along, actually telling us to “run”, to the ticket counter. (Two 70+year olds in our party ).We then ascended to the second floor where we were regaled about his day being at the Louvre on the day of the heist, various conspiracy theories, and pictures of himself accompanied by stories of other tours he’d given. We were pelted with lots of statistics which we were later quizzed on at the end of the “tour.” Did we see the tower and many amazing views, yes; were we treated respectfully and to a memorable experience interspersed with meaningful historical information by someone who demonstrated a depth and breadth of knowledge, sadly no. It was made clear from the jump start that he did not want to be giving this tour and that he was doing us a favor by “showing up.” We have taken several tours through The Tour Guy and without question every one, with the exception of this, was well worth the time and money.

We were scheduled at 9 am on Monday, on Sunday while on a different tour I was called and told that due to some circumstances the 9 am was no longer available— my options were 7 pm Sunday evening or 7 pm Monday evening. I said I would discuss with family members since we were not all together at that time and call me in 1 hr. I did not receive a callback so I called customer service - during our conversation I was offered the 11:30 AM Monday tour or the 7 pm Monday, I selected the 11:30 Am Monday and received both an email and text confirming this time. We arrived at the location early 11:05 am —instructions requested meeting by 11:15 — by 11:30 there was no tour guide, so I called customer service again and was told they would have to contact tour guide and would call me back. 1/2 later (we were still at meeting location) I received a call back and was told local coordinators still had us at 7 pm , but we would need to send an immediate email to confirm our intention on being there. So we re-arranged ( cancelled our Visit to Notre Dame ) to come back at 6:45 for 7 pm tour. This time there was a tour guide and she was great for the group of 21. She was informative and personable. It is disappointing that rest of staff couldn’t coordinate the schedule/reschedule of tour causing us to waste our Monday morning and not get other sightseeing opportunities. Also disappointing the only consideration we received was an offer of $50/person credit towards a future tour….

Bayo was excellent and very efficient, timely, and organized. He gave us great facts about the Eiffel Tour and was able to get us in line super quickly with his knowledge of how the system works. Would highly recommend to anyone looking for a great tour!

This was a very informative and enjoyable tour.