FAQ

City Tours

Q: Do the prices on the website include tickets, taxes & fees?

A: Yes. No additional costs to online prices.

Q: Do you skip the line for tickets on all your tours?

A: Yes. We skip the line for tickets on all of our tours. At times there may be a security wait to get in certain areas like the Vatican City.

Q: Do your guides speak English?

A: Yes. Some of them native English, but all fluent English. Check our Trip Advisor.

Q: Can we request a guide?

A: Yes. If you have a preference we can place you with a certain guide, but we cannot guarantee. People get sick and things happen, but all of our guides are outstanding.

Q: What is your payment policy?

A: We ask for 100% payment upon confirmation.

Q: What is your cancellation policy?

A: The Roman Guy offers a full refund on cancellations made more than 72 hours prior to your tour taking place. Cancellations made within 72 hours of your tour taking place cannot be refunded but we will do our best to accommodate you on another tour or date, pending availability

Q: Will the guide pick us up at our Hotel?

A: This is not included in the price of our tours. It is available for an additional cost, either as an add-on for your tour before checkout or by contacting our Travel Planning Experts. Without selecting this additional service, you are required to organise your own transport from your hotel to your tour meeting point.

Q: Will we do a lot of walking?

A: Most tours are 90% on foot. On the Golf Cart Tour and on our Rome City Driving Tour you will be seated 90% of the time.

Q: Do we need to wear long pants at the Vatican?

A: The Vatican requires both men and women to cover shoulders and knees while inside sacred areas like the Sistine Chapel and St Peter’s Basilica. In addition to the Vatican, when a church is listed as a stop on your tour itinerary, please ensure you are wearing suitable clothing that covers shoulders and knees.

Q: Do you conduct tours in the rain?

A: Yes. Rain or shine.

Q: What is the difference between a private tour & a small group tour?

A: Private tour groups consist of your party/group & your own private guide. A small group tour is when you will join a tour that is open to other The Roman Guy travelers. Small Group tours vary in size between 8-12 people, depending on the tour.

Q: We are a small group. Should we do a small group tour?

A: Not necessarily. You can select a private tour or, depending on availability and the size of your group, we may be able to accommodate you on one of our small group tours with other travelers.